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Changan Vehicles

Taking the Changan Customer Experience to new heights with the new Whatsapp Chatbot “Chanchat”.

In the spirit of keeping up with the times, Changan has finally launched its WhatsApp Chatbot service, completely redefining the entire customer  experience. WhatsApp Chatbot is a 24-hour service that is designed to give all customers an accurate, user-friendly and reliable customer help-line,  this 24/7 WhatsApp Chatbot service very clearly understands all customer requests, and is able to consistently provide accurate and timely responses. 

WhatsApp Chatbot” Chanchat” have  the ability to handle an endless amount of questions from a wide variety of customers simultaneously, this service is designed to provide customers with a fast and efficient response to all their inquiries with a round-the-clock availability, while also gathering and analyzing a large amount of customer data, which then can be used to create a personalized outreach. 

With absolutely nothing this Chatbot is unable to answer – whether its about Changan’s model ranges, branches, brochures, prices, specs, spare parts outlets, showrooms, service center details, maintenance, warranty information, working hours, and even latest offers – you are also able to request a test drive, or even receive a direct call from one of Changan’s consultants. 

With a technology so advanced, the possibilities are infinite and Changan is now leading the digital customer experience transformation in Egypt.